Cookie policy What are cookies? Cookies are small text files with data stored on the hard disk of your computer during a visit to a website via your browser. For example, certain settings for a website are stored in these files, so that you do not have to reset them every time you visit. A unique ID can also be stored, so that a website can measure how many unique visitors have visited the site, or keep track of which pages you have visited, so that other relevant pages can be suggested on this basis. Although a cookie can be used to store a unique profile of the user in question, personal data, such as name or address data, never appears in cookies. The Paula's Choice website uses cookies for the below purposes: Functional cookies We use cookies to ensure that the site continues to work well and is easy to use. In this respect: Saving preferences so that you do not have to reset them every time you visit (such as language choice). Track certain settings or data when you navigate from page to page (such as filter settings or your shopping cart). Saving the contents of your shopping basket so that it is retained for a next visit. Saving your login details (if you activated this in your browser at your first login). Remembering entered data so that you can use it again quickly (if you have activated this functionality in your browser). Being able to conduct a chat(bot) conversation with customers who have questions. Evenly loading the servers so that the site continues to work quickly. We use Salesforce Commerce Cloud as a platform for our websites. For more information, please refer to Salesforce Commerce Cloud’s privacy statement. Analytical cookies We measure the use of our website through a number of third-party tools. We do this to detect and correct errors on our site, to increase the user-friendliness and to test new functionalities or design (so-called A/B tests). These tools use cookies for this. We use Google Analytics for general statistics, such as page views, unique users, time per page/visit, conversion rate, etc. For more information, please refer to Google’s privacy statement. We use Hotjar to investigate the use of the pages. For more information, please refer to Hotjar's privacy statement. We use Salesforce Commerce Cloud to perform A/B testing. For more information, please refer to Salesforce Commerce Cloud’s privacy statement. Cquotient is Salesforce Commerce Cloud’s website statistics tool. Marketing cookies We advertise our brand and products through ad networks. These ad networks use cookies to keep track which pages you have visited to show you the right ads. Cookies are also used to match an ad click with a purchase, so that on this basis, a fee can be paid to the advertising network. We use the following networks: Rakuten | Linkshare & Partnerize Shares an anonymous user ID when a purchase comes through one of our affiliate partners, which enables us to reward our affiliates. Google Signals (Doubleclick) and GA Audiences Google collects user insights based on logged in Google users (e.g. demographics & interests). Google may use this to personalize their advertising (only if you, as a user, opted in for this Google function). It enables us to get additional demographic insights in Google Analytics on aggregated level. Microsoft Ads (Bing) Microsoft captures which products you browse and collects browser information and an anonymous user ID to personalize their advertising. Facebook Facebook captures your browsing behaviour on our website to personalize the content and ads they serve. We use this cookie to measure and optimize the performance of our Facebook and Instagram campaigns. We share your de-identifiable (hashed) email address and hashed Facebook user-ID with Facebook after purchase. TikTok TikTok captures your browsing behaviour on our website and collects browser settings to personalize the content and ads they serve. We share your de-identifiable (hashed) email address after purchase. We use this cookie to measure and optimize the performance of our TikTok campaigns. Pinterest Pinterest captures your browsing behaviour on our website and collects browser settings to personalize the content and ads they serve. We share your de-identifiable (hashed) email address and Pinterest User ID after purchase. We use this cookie to measure and optimize the performance of our Pinterest campaigns. Emarsys (Scarab Research) Emarsys captures your browsing behaviour on our website to enrich the experience of our newsletter content. We can also share your de-identifiable (hashed) email address with ad networks for targeted advertising. We use this cookie to measure and optimize the performance of our newsletter and other CRM campaigns. Cquotient Collects and analyzes data related to site usage and performance. Manage cookies in your browser You can delete already placed cookies and refuse the placing of new cookies via the browser settings on your computer. The way to do this may differ per browser; consult the help function of your browser if necessary. For the most common browsers you will find links to the relevant help pages below: Chrome Firefox Edge Internet Explorer Safari ATTENTION: if you refuse and/or delete cookies, you cannot always use all the features of a website. In addition, refusing and/or deleting cookies only has consequences for the computer and browser on which you perform this operation. If you use multiple computers and/or browsers, you must repeat the action(s) as often as necessary. Finally More information about how we handle your data can be found in our Privacy Statement. It also describes how you can request your data and how you can use the right to be forgotten. If you have questions about our cookie policy or our privacy statement, you can of course contact us via the following contact details: Dermalogica South Africa (Pty) Ltd trading as Paula’s Choice Telephone number: 011 268 0018 Email address: info@paulaschoice.co.za Postal address: P O Box 1203, Parklands, 2121 South Africa This Cookie Policy may be changed by Paula's Choice from time to time, if new developments take place and/or the company deems it necessary.